highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 7 8 9 10 11 12 13 »
Page 10 of 655
 
Review of First Contact Physiotherapy-Highfield
17th December 2022


[name removed] was extremely helpful, explained everything simply and clearly.

Suggested improvements
Nothing- all was fantastic.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of First Contact Physiotherapy-Highfield written by
17th December 2022


The staff were very polite and helpful as far the physiotherapist was extremely patient, helpful and polite. Thanks to his help I am able to walk painfree.

Suggested improvements
There is nothing I can think of as all the people I encountered were wonderful.

Dignity/Respect
Involvement
Information
Staff
Safe
Rating not given.
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of MSK Physiotherapy & APP Team (Highfield)
17th December 2022


Always thorough and caring very informative and supportive.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Adult Dietetics
11th December 2022


The last two questions were not applicable to me

Suggested improvements
Obviously it is a long wait time between appointments and I think the 1:1 appointments will be more beneficial .

2022-12-13 08:43:27
Response from Highfield Clinical Care Centre

I am sorry about the long wait. I hope the 1:1 appointments help. Best wishes, Hugh Jones, Patient experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Serenity
8th December 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of ISVA Adult written by a patient
8th December 2022


If this survey is about how serenity have helped me, [name removed] has been amazing! Always had support and advice from [name removed] no matter what. I don't know what would have done without [name removed] helping me through everything.

Suggested improvements
Nothing but the police could have done so much better!

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
8th December 2022


Very supportive of my granddaughter.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
8th December 2022


Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of ISVA Adult written by a patient
8th December 2022


It was very good because we were told lots of information about what is going and she was very nice and fun.

Suggested improvements
Nothing at the moment.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of ISVA Adult written by a patient
8th December 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
Experience
 
 
« 7 8 9 10 11 12 13 »
Page 10 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Highfield Clinical Care Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc